Strategic HR Solutions for Hotels with Protel and HRMIM Collaboration

Protel, which has been providing technological solutions for hotels, restaurants, cafes, bars, patisseries and beach businesses for over 35 years, has signed an important collaboration with HRMIM to make hotels’ human resources processes more efficient and fair. As part of the collaboration, two new products, Employee Evaluation Specialist and Recruitment and Promotion Specialist, have been added to Protel’s portfolio. These innovative solutions aim to increase both employee happiness and guest satisfaction by enabling hotels to manage their recruitment, promotion and performance evaluation processes systematically, quickly and transparently.

In the hotel industry, employee satisfaction is one of the most important factors that directly affects service quality. Acting with the understanding of “happy employee, happy guest”, Protel offers new solutions that will provide hotels with a strategic advantage in human resources processes. Thanks to the new products offered in cooperation with HRMIM, recruitment, talent assessment and promotion processes can now be carried out in a more predictable, measurable and fair manner.

The Employee Evaluation Specialist and Recruitment and Promotion Specialist products provide hotel businesses with comprehensive analyses and data-driven insights into determining the most suitable candidates in personnel selection and promotion processes. Evaluations based on criteria such as competence, performance and personality compatibility help place candidates and employees in the most suitable positions.

Designed to meet the specific needs of the hotel industry, these products’ advanced analysis systems allow measurement of not only employees’ abilities but also important factors such as counterproductive behavior potential, emotional balance, and expected performance in return for salary. These assessments help employers make more informed decisions while also supporting employees’ career development processes.

Features Offered by the Products

These solutions, which have a fast and transparent metric system, rank candidates according to their positions and clearly show why hiring and promotion decisions are made. Based on scientifically validated measurement and evaluation principles, they prevent candidates from manipulating the evaluation process and do not leave success to chance.

In addition, the system strengthens corporate human resources strategies thanks to heat maps, and supports employees’ career journeys by identifying their development areas. These solutions, which can be adapted for all service sectors, especially the tourism and accommodation sector, can be optimized in accordance with the human resources goals of each business and make merit-based recruitment and promotion processes transparent.

“We Give Importance to Products That Meet the Specific Needs of Tourism Enterprises”

Speaking about collaboration Protel Digital Transformation Director Oya Türkmen“As Protel, we attach importance to products and collaborations that will meet the specific needs of tourism businesses. In this regard, our collaboration with HRMIM is very valuable. Thanks to these new products, hotels will make their human resources processes more efficient, and will have the opportunity to increase the quality of their workforce by evaluating their employees with more accurate criteria. We will continue to offer solutions and develop collaborations that will meet the needs of the sector in the upcoming period,” he said.

Source: HORECA TREND and Protel