NarPOS Aims to Raise Payment Infrastructure Turnover to 5,5 Billion TL

Revolution in Kitchens

It is anticipated that zero waste policies will be adopted to prevent food waste in the rapidly evolving food and beverage sector with constantly changing consumer expectations in 2025, and ingredients obtained from local and sustainable sources will be at the forefront. With the development of QR code menus, mobile app ordering and digital loyalty programs, it is aimed to shorten transaction times even further and increase customer satisfaction.

As the importance of being able to better read and analyze all data in the field increases, services provided with artificial intelligence will also diversify. Artificial intelligence-based personalization engines will offer customized menu suggestions based on customers' past orders, search history, and preferences. Chatbots working with natural language processing (NLP) technologies will provide fast and effective support in customer services.

Robotics and automation solutions will significantly increase productivity. Many restaurants and businesses will offer smart ordering options through voice commands or mobile apps. Delivery drones or autonomous vehicles will soon become an integral part of the industry, providing faster and more efficient service.

Contactless ordering and payment systems will gain momentum. Smart terminal systems and NFC (Near Field Communication) technology will make payment processes even easier. Blockchain-based systems will make it possible to track every stage in the supply chain and thus increase operational efficiency. Virtual reality (VR) and augmented reality (AR) technologies will show themselves in the food and beverage sector.

The Sector Has Become More Efficient with Technology

NarPOS Co-Founder and CEO İlyas Akça, stated that the food and beverage sector has become more efficient, customer-focused and innovative with the opportunities offered by technology, and said, “Now, consumers demand more from businesses with the expectation of fast service, personalized experiences and sustainability. The sector is also turning to more digitalization to keep up with this expectation. As NarPOS, we play a major role in the transformation of the sector. With our local-based software that works both cloud-based and without the need for an internet connection, we enable waiters to take orders, kitchen operation management, customers to review the menu from the QR code menu and place orders. From the integration of all platforms in the sector to the courier tracking system, to seeing stock, recipe and profit margin costs; publishing one's own application on the Apple Store and Play Store instead of commissions given to marketplaces, and the boss to track all turnover from his mobile phone, we solve all the needs of restaurants end-to-end. We reduce the costs of our customers and ensure that they make a profit.”

NarPOS Made a Big Breakthrough

Stating that they will make a breakthrough not only in the software world but also in the finance world in 2024, pale, continued his words as follows: “By making agreements with the Chamber of Turkish Tradesmen, we offered free software, Cash Register Pos and credit opportunities to our tradesmen, and had the opportunity to introduce ourselves and our project in 81 provinces. By adding 2024 new customers to our organization in 1000, we managed to reach more than 8 customers and 14.000 users in total in 80.000 countries.

Our staff increased from 30 to 70. We invested approximately 7 million TL in software and product development. We received our first seed investment of 600.000 dollars. We increased our customer satisfaction by 5 percent and took our leadership in the sector one step further by developing the first cloud-based MRP system specific to restaurant businesses in Turkey. We consolidated our strong position in the sector by establishing partnerships with payment licensed organizations such as Paybyme, SiPAY, ÖdeAL and NKolay. We were also proud to be the first billing system that works one-on-one with a bank. The 300 percent increase in the value of the company's shares allowed us to increase the company's profitability by both passive income and expanding our product range, and to close 2024 strongly.”

Will Invest in Fintech Solutions in 2025

Emphasizing that they will make a name for themselves with their payment infrastructure and fintech solutions both in Turkey and in the international arena in 2025, pale“We first collaborated with Oxivo, based in the Netherlands, and we will implement our model in Turkey as a pilot in the Netherlands. We will take a big step towards becoming a global fintech player with the physical office we will establish abroad. We are going to receive an investment of around 1 million Euros from the Netherlands. Our goal is to reach Series A in the following years and reach an investment amount of 4-5 million dollars. We will continue to support our tradesmen in Turkey. We will offer new financial solutions for businesses in the restaurants and F&B sector. We plan to make a difference in the sector, especially with projects aimed at reducing food waste. In addition, we aim to increase the number of our current customers for whom we provide payment infrastructure to 2025 in 16.000 and to increase the turnover figure of customers passing through the payment infrastructure to 5,5 billion TL,” he said.

Source: HORECA TREND and NarPOS