Hotel Room Innsights Report: Hotels.com Reveals the Surprising World of Hotels | HORECA TREND
Follow!

Hotel

Hotel Room Innsights Report: Hotels.com Reveals the Surprising World of Hotels

Hotels.com’s annual Hotel Room Innsights Report* reveals the most intriguing stories from data from more than 400 partner hotels around the world. The latest report reveals the surprising items guests leave behind when they leave their hotels and the extraordinary services that holidaymakers demand.

It was published

on

“At Hotels.com, we know hotels inside and out. When we asked hotels for their secrets to their most memorable stays, we discovered that these insights are actually the inspiration for what we offer guests today,” said Melanie Fish, Vice President of Public Affairs for Hotels.com.

Lost and Found Office – It’s Hard to Give Up on a Holiday, It’s Easy to Leave Things 

The Hotel Innsights Report shows that the most commonly forgotten items are dirty laundry, chargers, makeup, and personal care products. But the latest insights reveal a surprising list of forgotten items:

  • The most expensive: Hotel staff found a Rolex, a Birkin bag and another watch worth €5,7 million.
  • Pets: The chick and a pet lizard were found and returned after their owners left the hotel.
  • Basic needs: Guests left behind two full leg casts and enough prosthetic teeth to fill a hotel.
  • Unclassifiable: Rice cooker, car tire, blender and construction pipes.

Fortunately, hotels are adapting their processes to help forgetful guests. At the Viceroy Riviera Maya, guests don’t need to pack personal care products because the hotel has a dedicated soap consultant, and the Kimpton Vero Beach Hotel has launched a “Forgot yours? We have it!” program where guests can borrow accessories like sunglasses and bags from the Anthropologie store.

In addition to solutions such as ‘lost and found’ boxes, some hotel staff go to great lengths to return guests’ belongings. One hotel employee travelled over 150km to return a forgotten passport, while another rushed to the ship to retrieve a holidaymaker’s forgotten item. These examples show us the dedication hotel staff have to ensure guests leave with a flawless experience. You too can plan your next trip en.Hotels.com You can visit.

Source: HORECA TREND and Hotels.com

Read more
Advertising
Click to Comment

Leave a Reply

Your email address will not be published. Required fields * Required fields are marked with

Hotel

A Privileged Holiday Experience at Çırağan Palace Kempinski Istanbul 

With its unique location, eye-catching architecture, rich history and unparalleled beauty, Çırağan Palace Kempinski Istanbul, one of the most important symbols of the city, awaits its guests who want to turn Eid al-Adha into an unforgettable experience. Offering the perfect harmony of luxury and comfort, the special accommodation package brings together a unique accommodation and distinguished gastronomy experiences in the heart of Istanbul.

It was published

on

This special accommodation package starts with a delicious breakfast in the spacious atmosphere of the award-winning Akdeniz Restaurant and continues with gourmet flavors in the distinguished restaurants of Çırağan Palace Kempinski. During their stay, guests experience a wonderful holiday escape in the city by swimming in the hotel's infinity pool facing the Bosphorus. Offering a sense of elegance and privilege in every detail, the package is designed for those who want to collect unforgettable memories during the holiday.

A reservation is required to benefit from this special offer, valid for a minimum stay of 3 nights, offering the opportunity to celebrate Eid in the heart of Istanbul with the perfect harmony of luxury and comfort.

Special Sweet Touches for Eid from Çırağan Palace Shop

Çırağan Palace Kempinski Istanbul's online shopping site Çırağan Palace Shop awaits those who want to bring the elegance of Çırağan Palace to their holiday tables. From traditional pistachio baklava made by Gaziantep baklava chefs in the Palace's special baklava room to mixed baklava, from mussel baklava to another holiday classic, mixed Turkish delight, from colorful dried fruit handmade Çırağan chocolates to mixed chocolate boxes, each flavor reflects the delicate touches of the palace cuisine. The products in the Karaca X Çırağan Palace Shop Pearl Collection and Çırağan Palace X Atelier Rebul Series are ideal for those who want to crown their holiday visits with an elegant gesture.

Source: HORECA TREND and Çırağan Palace Kempinski Istanbul

Read more

Hotel

Divan Receives “Barrier-Free Employment” Award

Drawing attention with its work supporting the participation of disabled individuals in business life, Divan was honored with a plaque of appreciation for its exemplary practices in the field of Accommodation and Food Services Activities within the scope of the cooperation carried out with the Turkish Employment Agency (İŞKUR). Minister of Labor and Social Security Prof. Dr. Vedat Işıkhan presented the award to Divan General Manager Murat Tomruk.

It was published

on

For its contribution to the participation of disabled individuals in the workforce Divan, was deemed worthy of the “Barrier-Free Employment” award. The award was given by İŞKUR in the Accommodation and Food Services Activities category. The award was presented to Divan General Manager Murat Tomruk by the Minister of Labor and Social Security, Prof. Dr. Vedat Işıkhan, for İŞKUR’s achievement of disabled employment targets in a short time and its inclusive practices in this field.

Expressing his views on the award Divan General Manager Murat Tomruk“We are proud to be deemed worthy of the Barrier-Free Employment Award by İŞKUR with our practices that support the participation of disabled individuals in business life. Our efforts to increase the employment rate of disabled individuals by contributing to the integration of disabled individuals into society and the fact that every individual can be a disabled candidate are among the reasons why we were deemed worthy of the award. This meaningful award inspires us to further develop our principle of equal opportunities, inclusive employment approach and understanding of social responsibility. As an indicator of our commitment to diversity, inclusiveness and the right to equal access to work, we continue our work with İŞKUR with determination for an accessible, sustainable and inclusive workforce structure.”

The award is given to exemplary institutions that not only meet numerical targets but also ensure the integration of individuals with disabilities into society, include them in business life and manage this process with a humane approach.

Source: HORECA TREND and Divan

Read more

Hotel

The Bodrum EDITION: Stronger Every Year, More Inspiring Every Year

RETREAT at EDITION took place in the enchanting atmosphere of The Bodrum EDITION in May this year and once again exceeded expectations.

It was published

on

RETREAT at EDITION, once again exceeded expectations by taking place in the enchanting atmosphere of The Bodrum EDITION in May this year. This special program, which was realized in collaboration with BXR London, a pioneer in the sports and wellness sector in London and offers a unique fitness experience with its world-class trainers, offered a holistic renewal experience, complete with high-level fitness, physical and mental endurance-enhancing workouts and innovative treatments from René Longevity Lounge.

The representative of modern luxury on the Turkish Riviera The Bodrum EDITION, has started to continue its popular events and show its difference in the sector this summer season. The Bodrum EDITION; will leave its mark on the summer of 2025 with its unique events in every field from gastronomy to art, healthy living to entertainment. The Bodrum EDITION and BXR London collaboration, which was held for the first time last year and received great interest, has taken its place among the hotel's programs this season with great interest.

Led by BXR London’s expert trainers, the program combines technical boxing lessons, high-intensity strength and conditioning workouts, and yoga sessions to increase breath and body awareness. Each designed for different goals, these sessions allowed participants to deepen their mental focus while improving their physical capacity.

Among BXR’s signature programs, Sweatbox & Boxing Skills offers a professional-level experience with technically focused boxing workouts; while Strength & Conditioning sessions bring together modern training methodologies that increase resistance, explosive power and endurance. Ashtanga and Vinyasa-based yoga practices that balance the tempo of the day provide flexibility, breath control and mental clarity, allowing participants to experience a truly holistic renewal.

Throughout the program, participants not only experienced sports but also the unique lifestyle offered by The Bodrum EDITION. With activities ranging from traditional Turkish baths to modern spa treatments, from paddleboarding to nature walks, the retreat gained a rhythm full of active rest and discovery. The healthy nutrition program planned with special nutrition menus by Michelin star chef Osman Sezener completed the experience.

Supporting the recovery process after high-intensity workouts, René Longevity Lounge offered fast and effective solutions to participants with non-invasive and science-based care protocols. Thanks to these applications ranging from jet lag relief to skin renewal, metabolic recovery to energy increase, participants left the program balanced both physically and internally.

The Bodrum EDITION continues to inspire with creative collaborations centered on sports and healthy living, as it does every season. For those who believe that living well is not just a destination but a journey, much more awaits discovery at The Bodrum EDITION this summer.

Source: HORECA TREND and The Bodrum EDITION

Read more

Popular News

Copyright © 2025 Orbis Media Information and Communication Technologies Ltd. Sti. All rights reserved. All rights of news, articles and content on our website are reserved.
Legal action will be taken in case of unauthorized use of our content.