Divan Group Published its 2023 Sustainability Report | HORECA TREND
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Sustainability

Divan Group Published its 2023 Sustainability Report

Divan Group, which continues its work within the scope of its vision of leaving a more livable world to future generations, published its second Sustainability Report this year with the theme "Respect for every stakeholder".

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In the report, Divan Group states that it has adopted the principle of protecting, producing and sharing the best in every field, which forms the basis of its corporate culture; He shared his sustainability activities and goals under four main headings for the planet, stakeholders, guests and employees. The Sustainability Report also mentions the goal of carbon neutrality by 2050.

Divan Group CEO Murat Tomruk, “The report we prepared this year was a journey into the roots of our brand and the value system we created. In the report, we had the opportunity to explain in depth what the Council means. Today, as Divan, we add value to our society with qualified social development and economic growth, while respecting human health and dignity. “Within the scope of our sustainability vision, we prioritize the fight against the climate crisis and aim to increase social awareness.”

Divan Group, which sets out with the principle of "Only the Best" and adopts the principle of always providing perfect service to its guests, maintains sustainability with the vision of leaving a more livable world to future generations; It aims to create value for the environment, society and economy by placing it at the center of its strategy, values ​​and business models. Within the scope of this vision, Divan Group published its 2023 Sustainability Report, in which it shares its work in the field of sustainability and its future goals, with the theme "We Respect Every Stakeholder, We Are Ready for the Future". Divan Group in the Sustainability Report; It adopts as a principle to protect, produce and share the best in every field; He shared his sustainability activities and goals under four main headings for the planet, stakeholders, guests and employees.

Divan Group CEO Murat Tomruk said in his statement about the Sustainability Report: “As Divan Group, we are excited to share with you our Sustainability Report, which includes the activities we carried out in 2023. In the report, we aim to present our Group's impacts and opportunities in the field of sustainability to our stakeholders in accordance with GRI Standards and with transparency. In this report, we included our progress in line with the United Nations Global Compact and Women's Empowerment Principles, as well as our developments in line with the World Economic Forum's Stakeholder Capitalism Indicators. During the preparation process of the report, relevant data was collected and analyzed under the leadership of the Council Sustainability Committee and with the contributions of relevant departments. We received support from SUCSR Corporate Sustainability Consultancy throughout this process.

Our work carried out with the principle of “Respect for Every Stakeholder” has formed the basis of the significant successes we have achieved.”

Murat Tomruk: “Today, as Divan, we present the diversity-based food and accommodation culture of Turkey and the world with a production approach that protects environmental assets; By respecting human health and dignity, we add value to our society with qualified social development and economic growth. Our determined attitude to implement our Sustainability Strategy in every field not only contributes to our goal of leaving a more livable world to future generations, but also strengthens our relations with our stakeholders. In our first sustainability report published last year, we discussed in detail the history of Divan, how we reached today and the meaning it has for people. "In this report, we made a journey into the roots of our brand and the value system we created, and we had the opportunity to explain in depth what Divan means," he said.

Pointing out that they have achieved sustainable growth by making major investments in 2023, Tomruk continued his words as follows: “The Koç Group, of which we are a part, “To the Future”. By adopting the motto "Together" and saying "We are at the Council for the Future", we proudly carry our responsibility to lead the construction of a sustainable future. Our work carried out with the principle of “Respect for Every Stakeholder” formed the basis of the remarkable successes we have achieved. This principle has had a tremendous impact on empowering our people, enriching our culture, providing positive impacts to our communities and creating more sustainable business units. At every step, we shape our journey of sustainable success together with the support and importance given to us by our stakeholders. “As Divan, we believe that growth is intrinsically linked to doing the right thing.”

These Awards We Won Make Us Great Pride 

We are making significant progress through our efforts to increase gender balance in our leadership, support underrepresented groups, promote inclusion, and respect human rights. As a proof of these advancements, we were selected as "Turkey's Best Workplace" in its sector within the scope of the "Best Employers 2023" program organized by Kincentric. In addition, as a result of the "Happy Place to Work - Turkey's Happiest Workplaces Research" conducted in cooperation with Happy Place To Work Consultancy Company, we were awarded the title of "Turkey's Happiest Workplace" in the accommodation sector. These awards we won in the evaluations make us very proud.

“Our Position in the Industry is a Reflection of the Progress We Have Made in Achieving Our Goals”

Stating that the total number of guests reached 8 people with an increase of 4.772.403 percent, Murat Tomruk said, “7 percent in the food-beverage-retail sector, 13 percent in our catering services, 8,3 percent in our hotels, 11,3 percent in our hotel food and beverage (F&I) units, 6,2, by recording a 10,6 percent increase in non-community special day organizations and a 18 percent increase in our online services, we proved that we successfully respond to the needs and expectations of a wide range of guests and our sustainable growth trend. This shows that our services have been adopted by a wide audience and our position in the sector has strengthened, and stands out as a reflection of the progress we have made in achieving our strategic goals. "During our reporting period, we experienced an XNUMX percent increase in the number of corporate customers at our Divan Taşdelen Production facility compared to the previous year, and we observed with pleasure that our services and products are increasingly preferred in the corporate field," he said. 

The Goal is to Be Carbon Neutral by 2050

Stating that carbon neutrality and carbon neutral accommodation strategies are at the center of their sustainability vision, Murat Tomruk pointed out that they are aware of their responsibilities in the fight against global climate change. Tomruk continued: “In particular, we are excited to share the steps we are taking towards achieving our net zero emissions target by 2050. As Divan Group, our carbon footprint reduction efforts and the information services we provide to our guests in this field are a concrete reflection of our sustainability commitments. Based on the motto 'We are at Divan for the Future', Divan Group will offer carbon neutral accommodation to its guests and its new project; It was launched in Divan Istanbul, Divan Bodrum, Divan Çukurhan, Divan Ankara, Divan Istanbul City and Divan Bursa hotels.

Carbon-neutral accommodation and carbon-neutral event organization options are two of the important steps we take towards contributing to a sustainable future. This method allows our guests to neutralize carbon emissions resulting from their accommodation and activities. Our guests will play an active role in the fight against climate change thanks to the offset project they will support. It is of great importance to us that our sustainability efforts are compatible with international standards, beyond sectoral boundaries. This harmony promotes alignment and integration in the internal and external structures of our company.

To access Divan Group's 2023 Sustainability Report: https://www.divan.com.tr/divan-grup-surdurebilirlik-raporu-2023

Source: HORECA Trend and Divan Group

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Sustainability

Four Seasons Hotels Istanbul's Sustainability Approach That Adds Value to the Future

Four Seasons Hotels Istanbul carries the concept of hospitality to the future by combining the privileged accommodation experience it offers with a sustainable approach. 

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Acting with environmental sensitivity and social responsibility awareness in its two hotels in Istanbul, one located right next to the blue waters of the Bosphorus and the other in the unique ambiance of the historical peninsula, Four Seasons makes a difference with its practices that contribute to nature and local communities.

'Four Seasons for Good' As part of the program, Four Seasons Hotel Sultanahmet and Four Seasons Hotel Bosphorus have switched to zero plastic practices, minimizing their environmental impacts, and have completely eliminated single-use plastic packaging products at Four Seasons Hotels Istanbul. Using sustainable alternatives, including shampoo and water bottles, and offering high-quality drinking water to their guests thanks to in-hotel water purification and filling facilities, the hotels significantly reduce their carbon footprint with their practices.

As part of its sustainability efforts, Four Seasons Hotels Istanbul minimizes kitchen waste with artificial intelligence-supported food waste measurement systems and supports the local economy by providing 70% of its supply chain from local producers. It reduces water consumption by 42% and increases energy efficiency with LED lighting and water pressure adjustments. It also encourages the use of sustainable resources by using FSC-certified eco-friendly products.

Four Seasons Team Leads the Way on Sustainability

Sustainability practices at Four Seasons Hotel Sultanahmet and Four Seasons Hotel Bosphorus are not limited to operational processes; they are shaped by the contributions of the team. The spa team uses natural massage oils produced by female entrepreneurs, while natural lavender water supplied by a local cooperative is used in both hotels. The bar team prepares cocktail garnishes and extracts by recycling fruit peels, thus minimizing food waste.

Four Seasons Hotel Bosphorus Chef Görkem Özkan and the hotel’s restaurant AQUA Chef Alper Kızılbayır support responsible fishing practices by using MSC (Marine Stewardship Council) and ASC (Aquaculture Stewardship Council) certified seafood. Four Seasons Hotel Sultanahmet Chef Özgür Üstün supports sustainable agriculture by bringing seasonal produce to AVLU’s kitchen, while adding a special flavor to his dishes with fresh spices grown in the hotel garden. Each member of the team continues to offer their guests an environmentally friendly, high-quality and unforgettable accommodation experience.

Leadership in International Sustainability Standards

By complying with global sustainability criteria and earning the GSTC Stage 3 Certificate, Four Seasons Hotels Istanbul meets the highest level of international sustainable tourism standards. By receiving the Forbes Verified Responsible Hospitality certificate this year, Four Seasons Hotels Istanbul has certified its sustainable and ethical practices in guest experience on a global scale.

Maintaining the highest standards in health, safety and hygiene, Four Seasons Hotels Istanbul continues to offer a safe and healthy environment for its guests and team members with the Lead With Care (LWC) program.

While offering its guests unique moments, Four Seasons Hotels Istanbul continues to invest in the future with a sustainable and responsible tourism approach.

Source: HORECA TREND and Four Seasons Hotels Istanbul

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Sustainability

It is Possible to Reduce Waste with Conscious Consumption in Ramadan

The bountiful iftar tables set during Ramadan unfortunately also increase food waste without realizing it. While 102 kg of food per person goes to waste every year in Türkiye, the way to reduce this waste is to adopt simple and conscious consumption habits in line with the essence of Ramadan.

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The month of Ramadan is a symbol of abundance and prosperity, as well as a time when sharing and conscious consumption come to the fore. However, the increasing variety on iftar tables also brings with it food waste. According to the United Nations Food Waste Index, while 8.7 million tons of food are thrown away from homes in Türkiye annually, it is estimated that 102 kg of food is wasted per person per year.

In order to prevent food waste at tables set during Ramadan, it is of great importance to adopt simple but effective methods such as planned shopping, portion control and using leftover food. Chairman of the Board of Directors of PLANT Ebru AkdagStating that more attention should be paid to consumption habits during Ramadan, he emphasized that conscious choices contribute to both the family budget and the protection of natural resources. Stating that one of the most basic ways to reduce waste is to do shopping in a planned manner, AkdagHe underlined that unplanned grocery shopping just before iftar and when hungry leads to unnecessary food purchases and increases waste. He stated that proper storage of leftovers is a critical step in preventing food waste. Akdag“If you think you will not be able to consume your meals within three days, you can label them and store them in the freezer. Methods such as choosing frozen products and composting food waste will protect both your pocket and our world,” he said. Emphasizing that portion control makes a big difference, especially in Ramadan tables, Akdag"Instead of preparing too much food at once for iftar, starting with measured portions and adding more as needed supports healthy nutrition and prevents leftover food from going to waste," he said, adding that food waste can be reduced with easy and effective steps.

Source: HORECA TREND and FROM THE PLANT

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Sustainability

Six Senses Kaplankaya Among the World's Leading Sustainable Hotels

Six Senses Kaplankaya was included in the “2024 Green Lodging Trends Report”, a leading global benchmarking study that includes the best sustainability practices of hotels and resorts worldwide, with its sustainability work.

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Six Senses Kaplankaya strengthens its approach based on environmentally sensitive practices and contribution to the region in light of the brand's international sustainability philosophy every year. Examining and comparing the sustainability studies of all hotels and resorts in the world Greenview Green Lodging Trends Report (GLTR) 2024 Six Senses Kaplankaya, evaluated within the scope of the project, has participants of all sizes and types from 50 countries. Among 20 thousand hotels It was the only hotel from Türkiye that was shown as an example within the scope of sustainability studies.

Greenview's 2024 GLTR Benchmark According to the report, Six Senses Kaplankaya stands out with its compliance with global sustainability standards in energy consumption, water use, social impact, actions taken regarding climate change and waste management. It also supports the Guest Participation heading, allowing guests to experience sustainability efforts in areas such as Earth Lab, Organic Garden and Alchemy Bar, and makes sustainability felt in every area of ​​the hotel using many communication methods. Six Senses Kaplankaya, which stands out especially with its efforts in protecting biodiversity, continues to protect the environment with coastal cleaning and awareness activities. Six Senses Kaplankaya, which supports the work of the Underwater Research Association by adopting 10 Mediterranean monk seals, contributes to the marine ecosystem by including the invasive lionfish in its invitation menus. With these achievements, Six Senses Kaplankaya became one of the most prominent names in the report.

At Six Senses Kaplankaya; within the scope of his duties; he oversees the operations of the entire hotel in light of the brand's philosophy of environmentally friendly and sustainable luxury and produces projects on natural solutions that support plastic-free, local production. Six Senses Sustainability Director Yasemen Erdemir Six Senses Kaplankaya also shared its satisfaction of being included in this report for the first time regarding its sustainability activities. Yasemen Erdemir said, “As a brand, our priority is to adopt an approach that respects nature in every field and to shape our operations according to sustainability principles in this direction. Among the projects that highlight our hotel in Greenview’s 2024 GLTR Benchmark report is ““Biodiversity Observations”, “Marine Conservation Studies” and “Invasive Lionfish Control"It is a source of pride that our special projects such as these are appreciated worldwide. The luxury experience we offer our guests is in line with our goal of leaving a livable world for future generations in harmony with nature."

Six Senses Kaplankaya adopts a holistic approach that intertwines economic and social sustainability by following global standards in the field of sustainability in 2025. While offering a sustainable experience to its guests, it continues its mission of protecting the local community and nature with great determination.

Source: HORECA TREND and Six Senses Kaplankaya

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